At Bedcomfortplanet, we strive to deliver your orders in a timely and efficient manner. Please review our shipping policy below for details on rates, shipping times, and other important information regarding your order’s delivery.
- Shipping Rates:
- We offer a flat shipping rate of $4.85 on all orders, regardless of the destination within the continental United States.
- Free Shipping: Orders with a subtotal of $50 or more qualify for free standard shipping.
- Shipping Methods:
- All orders are shipped via standard delivery unless otherwise specified. We partner with reputable carriers to ensure your package arrives safely and on time.
- Expedited shipping options may be available upon request. Please contact our customer service team at service@bedcomfortplanet.com for rates and availability.
- Delivery Times:
- Orders are typically processed and shipped within 2-3 business days of receiving the order.
- Standard shipping delivery times vary based on the destination but generally range between 5-7 business days after processing.
- Please note that shipping times may vary during peak seasons or due to unforeseen circumstances such as extreme weather or carrier delays.
- International Shipping:
- At this time, Bedcomfortplanet ships to addresses within the United States. And we also offer international shipping.
- Order Tracking:
- Once your order has shipped, you will receive an email with your tracking information. You can track your package directly through the carrier’s website to monitor its delivery progress.
- If you do not receive tracking information within 5 business days of placing your order, please contact us at service@bedcomfortplanet.com for assistance.
- Shipping Issues:
- Bedcomfortplanet is not responsible for shipping delays caused by the carrier, incorrect address information, or other external factors outside our control.
- If your package is marked as delivered but you did not receive it, please contact the carrier directly. If the issue cannot be resolved, please reach out to our customer service team for further assistance.
- Undeliverable Packages:
- If a package is returned to Bedcomfortplanet due to an incorrect address, failure to claim, or any other reason, the customer will be responsible for additional shipping charges to reship the order.